Privacy Policy

Data Collection
Personal information that may be collected on our site is primarily used by the publisher to manage relations with you, and where appropriate, for processing your orders.

In accordance with the provisions of Law No. 78-17 of January 6, 1978, as amended, relating to data processing, files, and liberties, you are informed that the publisher carries out automated processing of your personal data. This happens particularly during your connection to the site or as part of online forms filled in by you. You have a right of access, inquiry, modification, and deletion of information that concerns you. You can exercise this right at any time by contacting the publisher directly on the site via the "Contact" section, by post to the following address: 113 Boulevard Voltaire, 75011 Paris, or by email at hello@luciko.com.

When you make a purchase on our store, as part of our buying and selling process, or create an account on our site, we collect the personal information you provide:

First and last name
Postal address
Email address
Phone number
Payment information
Purchase history

These details may be used to:

Personalize your experience and meet your individual needs
Provide personalized advertising content
Improve our website
Enhance customer service and your support needs
Contact you via email
Administer a contest, promotion, or survey

As you browse our store, we also automatically receive your internet protocol (IP) address. This helps us get more details about the browser and operating system you use.

The collected information may potentially be communicated to third parties contractually linked to the publisher for the execution of subcontracted tasks necessary for the management of your account and without your need to give authorization. You can object to this transfer by expressing your refusal to our contact mentioned above.

In case of proven violation of legal or regulatory provisions, this information may be disclosed upon express and motivated request from the judicial authorities.

When certain information is mandatory to access specific features of the site, the publisher will indicate this mandatory requirement at the time of data entry.

Cookies
Cookies are small text files that assist your browser in navigating a specific website.

Our cookies aim to optimize your browsing experience by, for example, remembering your preferences during browsing and for subsequent access.

If you wish not to use cookies on our site, considering the aforementioned limits, you must disable the use of cookies in your browser and then delete the cookies saved in your browser associated with our website.

Below is a table indicating the cookies used on our website:

Necessary cookies for the operation of the store:

Name	Function
_ab	Related to access to the Shopify administrator interface
_orig_referrer	Related to the cart
_secure_session_id	Related to navigation in a virtual showcase
Cart	Related to the cart
cart_sig	Related to checkout
cart_ts	Related to checkout
checkout_token	Related to checkout
Secret	Related to checkout
Secure_customer_sig	Related to customer credentials
storefront_digest	Related to customer credentials
_shopify_u	Used to facilitate the updating of customer account information

Reports and data analysis:

Name	Function
_landing_page	Track landing pages
_orig_referrer	Track landing pages
_s	Shopify data analysis
_shopify_fs	Shopify data analysis
_shopify_s	Shopify data analysis
_shopify_sa_p	Shopify data analysis related to marketing and referrals
_shopify_sa_t	Shopify data analysis related to marketing and referrals
_shopify_uniq	Shopify data analysis
_shopify_visit	Shopify data analysis
_shopify_y	Shopify data analysis
_y	Shopify data analysis
tracked_start_checkout	Shopify data analysis related to checkout

Information Technology and Freedom Rights
In accordance with the "Information Technology and Freedoms" law of January 6, 1978, as amended, you have the right to access, correct, and delete information concerning you by writing to us at the email address support@luciko.com.

Right to Access and Communicate Data
You have the capability to access personal information concerning you. However, due to the obligation of security and confidentiality in the processing of personal data that Luciko is responsible for, you are informed that your request will be processed provided you provide proof of your identity. This proof may include a scan of your valid identity document (in case of a request through our dedicated electronic form) or a signed photocopy of your valid identity document (in case of a written request).

Luciko informs you that it has the right, where necessary, to oppose manifestly abusive requests (due to their number, their repetitive, or systematic nature). To assist you in your process, especially if you wish to exercise your right of access through a written request to the postal address, you will find a template letter prepared by the National Commission of Computing and Liberties (CNIL) through the following link: https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

Right to Rectify Data
Under this right, legislation empowers you to request the rectification, update, locking, or even the deletion of data concerning you that may, where appropriate, prove to be inaccurate, erroneous, incomplete, or obsolete. Also, you can define general and specific directives related to the fate of personal data after your death. Where necessary, the heirs of a deceased person can demand to take into account the death of their relative and/or make necessary updates. To assist you in your process, especially if you wish to exercise your right of rectification for yourself or on behalf of one of your deceased relatives through a written request to the postal address, you will find a model letter prepared by the CNIL on the following link: https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

Right to Object
The exercise of this right is possible only in one of the following two situations:

When the exercise of this right is based on legitimate grounds
When the exercise of this right aims to prevent the collected data from being used for commercial prospecting

To assist you in your process, especially if you wish to exercise your right of opposition through a written request addressed to the postal address, you will find a model letter prepared by the CNIL on the following link: https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

Response Time
Luciko commits to responding to your request for access, rectification, or opposition or any other additional request for information within a reasonable period which shall not exceed 1 month from the receipt of your request.

Complaint to the Competent Authority
If you believe that Luciko is not fulfilling its obligations with respect to your personal information, you can file a complaint or request with the competent authority. In France, the competent authority is the CNIL (National Commission on Informatics and Liberty). You can file a request electronically via the following link: https://www.cnil.fr/fr/plaintes/internet.

Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time, so we encourage you to review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Last Update: 11/07/2024