Privacy Policy
Data gathering
The personal information that may be collected on the Site is mainly used by the Publisher for the management of relations with you, and if necessary for the processing of your orders.
In accordance with the provisions of law n ° 78-17 of January 6, 1978 as amended, relating to data processing, files and freedoms, you are informed that the Publisher carries out automated processing of your personal data, in particular when you connect to the Site or as part of the online forms completed by you. You have a right to access, query, modify and delete information concerning you, to exercise at any time with the Publisher either directly on the Site under the "Contact" section, or by mail. post to the following address: 113 Boulevard Voltaire, 75011 Paris, or by email to hello@luciko.com .
When you make a purchase on our store, as part of our buying and selling process, or create an account on our site, we collect the personal information you provide to us:
- first and last name
- address
- email address
- phone number
- payment information
- your purchase history
This information can be used to:
- Customize your experience and meet your individual needs,
- Provide personalized advertising content,
- Improve our website,
- Improve customer service and your support needs,
- Contact you by e-mail,
- Administer a contest, promotion, or survey.
When you browse our store, we also automatically receive the Internet Protocol address (IP address), which allows us to obtain more details about the browser and operating system you are using.
The information collected may possibly be communicated to third parties bound to the Publisher by contract for the execution of subcontracted tasks necessary for the management of your account and without your having to give your authorization. You can object to this transfer by expressing your refusal to our contact mentioned above.
In the event of a proven breach of legal or regulatory provisions, this information may be disclosed at the express and reasoned request of the judicial authorities.
When certain information is mandatory to access specific features of the Site, the Publisher will indicate this mandatory nature when entering the data.
Cookies
Cookies are small text files that help your browser navigate a specific website.
The purpose of our cookies is to optimize your browsing experience, for example by remembering your preferences during browsing and during subsequent access.
If you do not wish to use cookies on our site taking into account the above limitations, you must disable the use of Cookies in your browser and then delete the Cookies saved on your browser associated with our website.
Below is a table showing the cookies used on our website:
- Cookies necessary for the operation of the shop:
| Last name | Function |
|---|---|
| _ab | Use Related to Accessing the Shopify Admin Interface. |
| _orig_referrer | Use related to the basket. |
| _secure_session_id | Use related to navigation in a virtual storefront. |
| Cart | Use related to the basket. |
| cart_sig | Use Related to Checkout. |
| cart_ts | Use Related to Checkout. |
| checkout_token | Use Related to Checkout. |
| Secret | Use Related to Checkout. |
| Secure_customer_sig | Use Related to Customer Identifiers. |
| storefront_digest | Use Related to Customer Identifiers. |
| _shopify_u | Used to facilitate updating customer account information. |
- Reports and data analysis:
| Last name | Function |
|---|---|
| _landing_page | Track landing pages. |
| _orig_referrer | Track landing pages. |
| _s | Shopify data analytics. |
| _shopify_fs | Shopify data analytics. |
| _shopify_s | Shopify data analytics. |
| _shopify_sa_p | Shopify data analytics related to marketing and referrals. |
| _shopify_sa_t | Shopify data analytics related to marketing and referrals. |
| _shopify_uniq | Shopify data analytics. |
| _shopify_visit | Shopify data analytics. |
| _shopify_y | Shopify data analytics. |
| _y | Shopify data analytics. |
| tracked_start_checkout | Shopify data analytics related to checkout. |
IT Rights and Freedoms
In accordance with the law "Informatique et Libertés" of January 6, 1978 as amended, you have the right to access, rectify and delete information concerning you, by writing to us at the email address support@luciko.com
Right of access and communication of data
You have the ability to access the Personal Information that concerns you. However, due to Luciko's obligation of security and confidentiality in the processing of personal data, you are informed that your request will be processed provided that you provide proof of your identity, in particular by producing a scan of your valid identity document (if requested by our dedicated electronic form) or a signed photocopy of your valid identity document (if requested in writing).
Luciko informs you that it will be entitled, if necessary, to oppose manifestly abusive requests (by their number, their repetitive or systematic nature). To help you in your approach, in particular if you wish to exercise your right of access by means of a written request to the postal address, you will find on the following link a model letter drawn up by the National Commission for Computing and Freedoms (“CNIL”). https://www.cnil.fr/fr/modele/courrier/exerciser-son-droit-dacces
Right to rectification of data
Under this right, the legislation entitles you to request the rectification, updating, blocking or deletion of data concerning you which may prove to be inaccurate, erroneous, incomplete or obsolete. You can also define general and specific directives relating to the fate of personal data after your death. If necessary, the heirs of a deceased person may demand that the death of their loved one be taken into account and/or that the necessary updates be made. To help you in your approach, in particular if you wish to exercise, for your own account or on behalf of one of your deceased relatives, your right of rectification by means of a written request to the postal address, you will find on the link following a model letter developed by the CNIL. https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees
Right of opposition
The exercise of this right is only possible in one of the following two situations: When the exercise of this right is based on legitimate grounds; or When the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes. To help you in your approach, in particular if you wish to exercise your right of opposition by means of a written request sent to the postal address, you will find on the following link a model letter drawn up by the CNIL.
https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet
Reply duration
Luciko undertakes to respond to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time, which may not exceed 1 month from receipt of your request.
Complaint to the competent authority
If you consider that Luciko violates its obligations with regard to your personal information, you can address a complaint or a request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically on the following link: https://www.cnil.fr/fr/plaintes/internet.
Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting to the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it. there is reason to do so.
If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
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Last update: 04/26/2020